Refund Terms
14-Day Refund Policy
We stand by the quality of our data. If a RateScope benchmark report does not give you useful information about your reimbursement position, we will refund your order in full.
Email support@ratescope.co within 14 days of purchase and we will refund your order in full. Applies to single reports and bundles.
- ✓No explanation required. We don't believe in trapping you with fine print.
- ✓Applies to single reports and bundles.
- ✓Refund is issued to the original payment method via Stripe.
- ✓Processing typically completes within 5–10 business days after approval, depending on your card issuer.
How to request a refund
Reply to your order receipt or email support@ratescope.co with your order number. We aim to respond within 2 business days.